Senior Quality Assurance Specialist

1 day ago


Canberra, ACT, Australia beBeeSecurity Full time $100,000 - $124,000

Job Overview

The External Security Vetting Quality Assurance Specialist is responsible for conducting quality assurance across security clearance assessment cases. This includes experience in QA across all clearance levels, from Baseline to PV.

This role requires the ability to implement and continuously improve our quality assurance processes, setting new standards in quality excellence in vetting. Key responsibilities include:

  • Quality Assurance - Conduct ongoing QA for a determined case load and clearance level, aligning to quality expectations and procedures/policies, and strictly adhering to best practices.
  • Quality Assurance Management - Help manage the QA case allocation queue, support and maintain quality assurance policies and procedures to ensure compliance with standards.
  • Coaching and Mentoring - Provide coaching as required based on identified trends from QA, as well as inputting into training requirements enabling a continuous development program for current/experienced Vetting Analysts.
  • Complex Case Support - Provide hands-on support for complex cases, using experience and vetting knowledge to enable vetting analysts to complete the case.
  • Performance Metrics and Reporting - Input into quality reporting and metrics (based on agreed KPIs), identifying improvement recommendations to senior management.
  • Continuous Improvement - Stay informed about industry trends, best practices, performance trends to inform training methods and focus.

To be considered for this role, you must have a minimum Negative Vetting Level 1, with the opportunity to upgrade to Negative Vetting 2 as required, a Certificate IV in Government (Personnel Security Vetting), and vetting and QA experience in Government or similar high-security environments.

We offer flexible work arrangements, career development opportunities, and a comprehensive benefits package.

Acknowledgement of Country: We acknowledge the Traditional Owners and Custodians of the lands on which we operate around Australia. We pay our respects to their cultures, and to their Elders – past, present, and emerging.



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