Senior Residential Loan Processing Leader

6 days ago

Sydney, New South Wales, Australia beBeeLoanManager Full time $120,000 - $150,000
Job Description:">

The Processing Manager Role

This is a senior leadership position responsible for overseeing all aspects of residential loan processing in the business purpose space.

The ideal candidate will have comprehensive expertise in managing the end-to-end loan process, ensuring data integrity, engaging with clients, and providing effective leadership.

Key Responsibilities:">
  • ">
  • Oversee the loan process from submission through closing, ensuring accuracy, timeliness, and compliance with internal policies and investor guidelines">
  • Lead, mentor, and manage processing associates, fostering accountability, performance, and professional development">
  • Monitor loan pipelines, manage workload distribution, review team mailbox and align staffing to meet funding deadlines and production goals">
  • Supervise third party vendors production, timing and service">
  • Serve as the primary escalation point, resolving issues promptly to maintain operational efficiency and client satisfaction">
  • Collaborate cross-functionally with Business Development, Underwriting, Closing, and Quality Control teams to ensure accurate and timely loan submissions">
  • Champion a high-quality customer experience through responsive communication, attention to detail, and professionalism">
  • Leverage reporting tools to monitor team performance, ensure document accuracy, and prevent processing delays or redundancies">
  • Analyze key performance indicators (KPIs) to identify trends, optimize workflows, and drive process improvements">
">Qualifications:">

Education: Bachelor's degree in finance, business, economics, real estate, or a related field preferred

">

Experience: Minimum of 3 years of experience in an operations processing leadership role and minimum 3-5 years processing experience

">

Skills: Strong knowledge of preliminary title report endorsements, strong leadership and team management skills, excellent analytical, decision-making, and problem-solving skills, and strong communication and interpersonal skills

">

Level: Mid-Senior level

">

Employment type: Full-time

">

Job function: Management, finance, and customer service

"]},

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