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Full Time Coffee Connoisseur

2 months ago

Melbourne, Victoria, Australia Nespresso Full time
About Nespresso

Nespresso is a leading global company that is committed to elevating the world of coffee and driving a positive impact. We believe that by caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

Our Culture

We live by four core behaviors that reflect who we are and how we interact with one another and with the world around us:

  • We Inspire: We strive to inspire our customers and colleagues to be their best selves.
  • We Care: We care deeply about our customers, colleagues, and the communities we serve.
  • We Act: We take action to make a positive impact and drive meaningful change.
  • We Innovate: We continuously innovate and improve to stay ahead of the curve.
Job Summary

We are seeking a highly skilled and passionate Coffee Specialist to join our team at our Nespresso Boutique in Emporium. As a Coffee Specialist, you will be responsible for sharing your expertise and passion for coffee with our customers, providing exceptional service, and maximizing sales.

Key Responsibilities
  • Engage and connect with customers through club membership and personalized service.
  • Deliver memorable customer experiences that shine our Nespresso brand and values.
  • Collaborate and support team members to achieve goals and KPIs together.
  • Embody a professional attitude and excellent personal presentation.
What We Offer
  • A supportive team that promotes inclusion, growth, and innovation.
  • Coffee perks with monthly Nespresso coffee credit and staff discounts.
  • Exceptional training, mentoring, and continuous personalized development support.
  • Career growth opportunities within AU or globally.
  • Be the first to enjoy our newest coffee launches, product ranges, and tastings.
  • Amazing staff recognition initiatives to celebrate success.
Requirements
  • To be considered for this role, you must have full working rights within the relevant location.
  • Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.