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Retail Store Supervisor

2 months ago

Brisbane, Queensland, Australia Woolworths Group Full time

At Woolworths Group, a position is more than just a role.

It represents the beginning of a larger journey. With a workforce exceeding 15,000 across major cities and small towns, Woolworths has been a reliable support for Australian families for over 50 years, providing clothing, home furnishings, toys, and essential everyday items.

What does the position of Store Manager at Woolworths entail?

We are seeking an exceptional Store Manager to guide our team through a phase of transformation.

Team Leadership

You will effectively engage and communicate with your team during periods of change, clarifying the reasons behind decisions, not just the actions themselves. Your focus will be on enhancing the capabilities of our team through coaching and empowering your leaders and store team members rather than simply directing. You will prioritize building a robust succession pipeline for your store, area, and region.

Customer Engagement & Community Involvement

You will ensure the provision of an outstanding customer experience on a daily basis. You will actively engage with and positively impact the communities we serve.

Business Management

You will concentrate on managing your business strategically rather than merely operating within it, utilizing structured planning methodologies. You will leverage data and insights to inform decision-making rather than relying on intuition or gut feelings regarding team performance, customer satisfaction, and operational metrics. You will emphasize the importance of establishing strong, consistent processes and routines, ensuring our stores are easy to navigate, with well-organized products, clear value propositions, and consistently excellent customer service.

Ideal Candidate Profile:

A purpose-driven leader who prioritizes care and belonging in every decision made for the team, customers, and community. A proven history of achieving strong commercial outcomes. Adaptable and agile in response to change as we embark on our rapid transformation journey. Willingness to work a flexible schedule, which may include evenings and late nights throughout the week.

We value flexibility and are open to considering part-time, job-sharing, or other flexible arrangements to accommodate work/life commitments.

Joining Woolworths Group

As part of the broader Woolworths Group, we are dedicated to fostering a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunities regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We take pride in being recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate, and support our communities, we encourage our team members to pursue their own career growth and make a meaningful impact.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.