Strategic Availability Solutions Leader

3 days ago

Sydney, New South Wales, Australia beBeeAvailability Full time $180,000 - $200,000
Job Overview:

The role of a Strategic Availability Solutions Leader is to oversee and enhance the availability of Colocation infrastructure, manage incident responses, and mitigate technical risks across global infrastructure design and operations.

This position requires collaboration with various teams and stakeholders at all levels to ensure system reliability and implement strategic improvements.

Key Responsibilities:

  • Develop global lessons learnt strategies through incident management processes, including emergency calls participation, 48-hour report contribution, and implementation of lessons learned using 5 whys methodology.
  • Review and technically inspect Root Cause Analysis (RCA) and lead discussions for corrective actions related to site/equipment failures. Directly support operational issues escalations including some on-call event support.
  • Contribute to regular Colocation availability reporting for Senior Leadership.
  • Define Corrective global program implementation through strategic action plans, workflows development, and mentoring of regional teams.
  • Provide strategic technical direction for the SPOF (Single Point of Failure) program, including availability strategies, approval of remediation designs, and global Risk Reduction Library.
  • Participate in Infra Project reviews and Approvals (CIMAP/HIMAPS, including accepted deviation endorsement and documentation review.
  • Handle technical escalations on first-of-a-kind design features, projects and product deployments. Provide strategic availability recommendations for sites globally.
  • Drive process improvement initiatives, including Colo Regional Engineering training and mentoring activities, and contribute to the Infrastructure Risk Prioritization Scoring.

About the Role:

This role demands a strong understanding of infrastructure and availability engineering principles, as well as excellent communication and collaboration skills. The ideal candidate will have experience working in data centers and a proven track record of delivering high-quality solutions.

Benefits:

This role offers opportunities for professional growth and development in a dynamic environment.

Requirements:

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication skills, and the ability to work effectively in a team environment.

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