Healthcare Administrative Assistant

5 days ago


Brisbane, Queensland, Australia beBeeCustomerFocus Full time $55,000 - $74,000

Healthcare Administrative Assistant

We are seeking a highly motivated and customer-focused individual to support our Front Office Reception area as a Healthcare Administrative Assistant. The successful applicant will be responsible for undertaking administrative duties within other areas of the hospital, ensuring timely and accurate information is provided to patients, visitors, and customers.

Main Responsibilities:

  • Effectively manage patient admission and discharge processes, efficiently completing and scanning documentation as required.
  • Provide high-quality assistance to patients, visitors, and customers via phone calls, face-to-face interactions, and written correspondence.
  • Perform Health Fund eligibility checks and collect payments from patients in a professional and courteous manner.
  • Maintain accurate records and files, adhering to hospital policies and procedures.
  • Contribute to a positive and efficient work environment by maintaining open communication with colleagues and management.

About You:

To succeed in this role, you will need:

  • A minimum of [X] months/years of experience in a hospital or similar administration role.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff at all levels.
  • A high level of attention to detail, with the ability to accurately complete tasks and maintain records within designated timeframes.
  • The ability to work in a fast-paced environment, prioritizing tasks and managing competing demands to meet deadlines.
  • Demonstrated proficiency in Microsoft programs and Patient Management software, with the ability to adapt quickly to new systems and technologies.

About Us:

Nambour Selangor Private Hospital is a leading healthcare provider offering a range of benefits, including professional development opportunities, an extensive employee assistance program, and industry discounts.



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