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Retail Sales Associate

2 months ago

Moonee Ponds, Victoria, Australia SPORTSCRAFT - Store Full time
About Sportscraft

Sportscraft is a renowned Australian fashion brand founded in 1914. We are known for our high-quality, aspirational lifestyle daily wear. Our well-crafted essentials cater to every aspect of life, from casual wear to holiday and sport. We have a style for every story.

About the Role

This role is responsible for providing exceptional customer service, meeting sales targets, and maintaining the highest levels of store presentation. As a key member of our team, you will be expected to:

  • Deliver outstanding customer-focused service, ensuring seamless transactions.
  • Consistently strive to meet store and individual productivity targets.
  • Become an expert in product knowledge, fabrication, and personal styling to enhance the customer experience.
  • Stay informed about the latest products, enabling you to share valuable insights with customers.
  • Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
  • Maintain visual merchandising standards to uphold the brand's image.
About You

We are seeking a motivated and customer-focused individual who:

  • Has customer service experience, preferably in a retail environment.
  • Can build rapport and develop customer relationships.
  • Has a passion for fashion, styling, and trends within the industry.
  • Thrives on teamwork and collaboration.
  • Is goal-oriented and motivated to achieve store targets and KPIs.
  • Can prioritize tasks and expectations.
  • Has impeccable personal presentation.
  • Is flexible and available to work weekends and peak retail periods.
What We Offer

As a member of our team, you will enjoy a range of benefits, including:

  • 50% discount on all brands.
  • Up to $3000 clothing allowance per year.
  • Monthly and seasonal bonus potential.
  • An Employee Assistance Program for you and your family.
  • Recognition and Service awards.
  • Employee Referral Program.
  • APG Academy - a structured training and development program to grow your career.