Service Coordinator
3 weeks ago
Role Overview
Aveo is seeking a dedicated Service Coordinator to support our Concierge Bayside Retirement Living community in Hampton, VIC. As a key member of our team, you will provide exceptional service to residents, respond to incidents and queries, and work collaboratively to ensure the operational needs of the village are met.
The Opportunity
This part-time position offers a competitive hourly rate of $27.17, plus relevant Aged Care Award entitlements, including penalty rates, overtime, and sleepover allowances. You will work a fixed schedule of Thursday to Sunday, 17:00 to 22:00, with sleepover shifts from 22:00 to 08:00.
Key Responsibilities
- Provide first response to village issues, including emergency calls, safety and security concerns, and first aid where needed.
- Support and cover cafe and kitchen staff to ensure smooth lunch and dinner services.
- Offer general admin and concierge services to residents, including front desk support and resident requests.
- Coordinate fun, social, and inclusive activities for residents.
- Complete general domestic cleaning of apartments or common areas.
- Be flexible with rostering and shift arrangements to meet the 24-hour needs of our community.
Requirements
- Experience in customer-facing roles, such as hospitality, retail, aged care, cleaning, or administration.
- A warm and friendly personality, with the ability to work autonomously.
- Current First Aid and CPR Certificate (or willingness to obtain prior to employment).
- Current Police Check Certificate (or willingness to complete for us).
- Up-to-date COVID-19 vaccinations.
About Aveo
Aveo is a leader in retirement living, with 30 years of experience. We provide a stable and supportive environment for our team members to grow and innovate. Our in-house range of services supports our customers in their independence, delivering a seamless experience for our 12,000 residents across 90+ diverse communities nationwide.
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