Payroll Support Specialist

2 days ago

Cremorne, Australia beBeeTrainee Full time $60,000 - $90,000
Job Opportunity

The Payroll Trainee will undergo comprehensive training through ADP's Academy program to deliver high-quality payroll processing and support.

Main Responsibilities
  • Participate in a formal payroll administrator training program with the aim of delivering accurate and timely payrolls.
  • Gain foundational knowledge of the payroll industry and ADP products and services to ensure effective client support.
  • Process allocated client payrolls ensuring accuracy, timeliness, and compliance with regulations.
  • Respond promptly and accurately to pay-related queries via phone calls, ticket management, and chat.
  • Resolve client issues and escalate matters as required in a timely manner to maintain customer satisfaction.
  • Prepare long service leave, terminations, retrospective payments, and other payroll-related payments and returns in a timely and efficient manner.
  • Contribute to client experience measures (retention and Net Promoter Score) and Win As One performance goals by providing exceptional service.
  • Identify and recommend continuous system and process improvements to enhance operational efficiency.
Key Skills and Qualifications
  • Customer service experience is highly desirable, but not essential for this role.
  • Exposure in a payroll environment is also desirable but not necessary.
  • A basic understanding of current Australian payroll legislation is advantageous but not mandatory.
  • Strong analytical and problem-solving skills are essential for this position.
  • Commitment to delivering service excellence is crucial for success in this role.
  • Effective communication skills, both written and verbal, are required to interact with clients and colleagues.
  • Sound experience with MS Office skills, particularly Outlook and Excel, is necessary for administrative tasks.
  • Ability to manage time effectively and prioritize client needs is vital for this role.
  • Experience with ADP products is highly desirable but not essential.

  • Payroll Processing Specialist

    2 days ago

    Cremorne, Australia beBeePayroll Full time $50,000 - $80,000

    Job SummaryWe are seeking a skilled Payroll Processing Specialist to deliver high-quality payroll services. The successful candidate will process allocated client payrolls with accuracy and timeliness, provide timely responses to pay-related queries, and resolve client issues or escalate matters as required.Key ResponsibilitiesProcess allocated client...

  • Payroll Support Specialist

    2 days ago

    Cremorne, Australia beBeePayroll Full time $60,000 - $80,000

    Job Overview:This role is an entry-level position in payroll processing and support, with training provided through a formal program.

  • Lead Client Support Specialist

    6 days ago

    Cremorne, Australia beBeePayroll Full time $78,819 - $105,492

    Client Engagement SpecialistWe are seeking an experienced Client Engagement Specialist to join our team. As a key member of the payroll operations department, you will provide high-quality support to clients and participate in associated activities.Key Responsibilities:Support clients via multiple channels (self-service, phone, live chat) for product,...

  • Payroll Services Specialist

    1 week ago

    Cremorne, Australia beBeeService Full time $57,500 - $79,500

    Job DescriptionWe are seeking a professional to provide exceptional service delivery of high-quality payroll processing and support to internal and external clients.The successful candidate will be responsible for ensuring timely and accurate processing of client payrolls, providing responsive telephone support with a focus on first call resolution, and...

  • Manager, Payroll

    7 days ago

    Cremorne, Australia SEEK Full time $90,000 - $120,000 per year

    Are you a payroll and HR operations expert who thrives in a fast-paced, people-first environment? At SEEK, we're looking for a proactive leader to drive operational excellence, lead a high-performing team, and spearhead continuous improvement initiatives in Payroll and HR Coordination. Why This Role?​​​​Lead and coach a passionate team delivering...

  • Payroll Officer

    2 weeks ago

    Cremorne, Australia Accent Group Full time

    Join one of Australia and New Zealand’s most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we’re not just selling shoes - we’re...

  • Expert Payroll Specialist

    1 week ago

    Cremorne, Australia beBeePayroll Full time $60,000 - $100,000

    Job OverviewWe are seeking a highly skilled professional to deliver exceptional payroll processing and support services to internal and external clients.

  • Payroll Officer

    7 days ago

    Cremorne, Australia Accent Group Limited Full time $60,000 - $80,000 per year

    Join one of Australia and New Zealand's most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we're not just selling shoes - we're shaping the...

  • Payroll Trainee

    4 days ago

    Cremorne, Australia ADP Full time

    **Position Title**: Payroll Trainee **Reporting Line**: Managed Services Manager **Position Purpose**: Trainee role that will be mentored and trained through ADP’s Academy program to deliver high quality payroll processing and support to clients. **Key Responsibilities**: - Participate in a formal payroll administrator training program - Gain...

  • Payroll Trainee

    3 days ago

    Cremorne, Australia ADP Full time

    OverviewPosition Title: Payroll TraineeReporting Line: Managed Services ManagerPosition PurposeTrainee role that will be mentored and trained through ADP's Academy program to deliver high quality payroll processing and support to clients.Key ResponsibilitiesParticipate in a formal payroll administrator training programGain foundational knowledge of the...