Administrative Liaison

2 weeks ago

Hobart, Tasmania, Australia beBeeEmployeeRetention Full time $70,000 - $95,000
Job Description

We are seeking an exceptional HR Administrator to join our team, providing vital support to human resources programs and philosophies.

As a key member of the hotel's HR function, you will play a pivotal role in driving our strategic initiatives, championing employee retention, and ensuring seamless integration and adoption of IHG People Tools.

Key Responsibilities
  • Take ownership of administration and project management for people processes and IHG tools across the hotel.
  • Lead, mentor, and guide hotel leaders during recruitment and onboarding processes to ensure new colleagues receive necessary tools to succeed.
  • Provide support to Leaders through MyRecruit, assisting with posting, sourcing applicants, and progressing candidate applications.
  • Own On-boarding and Brand Orientation delivery for new colleagues, working closely with Departmental Trainers and hotel leaders.
  • Champion Crowne Plaza Brand and IHG People Tools, ensuring seamless integration and adoption.
  • Drive employee retention by championing new hire and exit interview processes, utilizing data and feedback to inform decisions.
  • Offer advice and coaching to leaders on hotel policy, performance management, and industrial relations matters, in conjunction with the HR Manager.
  • Plan, prepare, and manage People Processes delivery in partnership with the HR Manager and leadership team.
  • Coordinate and facilitate Learning and Development programs, tracking attendance and recording training data.
  • Partner with National payroll teams to resolve colleague pay enquiries and address Collective Agreement questions, interpretation, and application.
  • Maintain accurate records and update data in regards to colleagues' personnel files, payroll requests, and industrial relations issues.
  • Assist in coordinating mandatory training and provide exceptional internal customer care, prioritizing efficiency and process.
What We Offer

Crowne Plaza is more than just a hotel - it's a community that values diversity, inclusion, and growth. Join us and experience a world where you can be yourself, share your ideas, and support your personal and professional development. Enjoy a range of benefits, including paid birthday leave, enhanced parental leave, flexible work options, and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage competing deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
  • Knowledge of human resources principles and practices.
  • Experience in administration and project management an asset.

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