Senior Sales Professional

2 months ago


Hervey Bay, Australia Total Tools Full time
About the Role

Total Tools is seeking a highly motivated and experienced Retail Sales Assistant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Lead Sales Transactions: Ensure accuracy and efficiency in sales transactions, providing expert advice and in-depth information on a wide range of products.
  • Customer Service: Address and resolve complex customer queries, offering tailored solutions and building long-term relationships.
  • Store Display Management: Oversee the processing and maintenance of customer orders, ensuring timely fulfillment and maintaining a professional store environment.
  • Team Collaboration: Work collaboratively with team members to achieve sales targets and provide support as needed.
Requirements
  • Experience: Extensive experience in retail and/or trade, with a proven track record of success.
  • Team Player: Collaborative team player who can lead and inspire others.
  • Product Knowledge: Deep understanding and passion for tools, with hands-on experience.
  • Customer Focus: Committed to delivering exceptional customer service and fostering customer relationships.
  • Technical Skills: Proficient with technology, with strong computer literacy skills.
  • Availability: Flexible availability, including weekdays, weekends, and some public holidays.
About Total Tools

Total Tools has operated as the ultimate tool shop for 30 years, delivering the right tools and advice for our customers. We are the first choice for trade quality tools and are proud to be a locally owned and operated business.

We live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference. We offer competitive wages, ongoing product training, and a commitment to job security, development, and growth.



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