Customer Technology Architect

1 month ago

Brisbane, Queensland, Australia Microsoft Full time
Overview

Microsoft is seeking a highly skilled Customer Technology Architect - Data and AI to join our team. This is a customer-facing, hands-on technical role that spans design, build, and operate, with a focus on solving customer problems and removing technical blockers or adoption challenges in AI.

Responsibilities

As the AI Customer Advocate, you will focus on large-scale, generative AI models with deep understandings of language and code to enable new reasoning and comprehension capabilities for building cutting-edge applications. You will apply these coding and language models to a variety of use cases, such as writing assistance, code generation, and reasoning over data.

  • Work with Azure AI/OpenAI services to build and train models, create custom models for use cases, and optimize custom models.
  • Exposure to ChatGPT and DALL·E 2.
  • Incoming data validation, quality checks, and processing with tooling.
  • End-to-end scenario implementation involving multiple cognitive services and integration with other Azure services.
  • Collaborate with key stakeholders and contribute to the full development life cycle, including requirements analysis, architecture design, testing, and customer POC implementation.
  • Explore and source a wide variety of data as a data enthusiast.
  • Formulate real-world enterprise scenarios into machine learning problems and think of optimal ways of solving.
  • Wrangle large datasets on the cloud to understand the properties of the data.
  • Transform data into innovative features/signals that can improve machine-learning tasks.
  • Participate in end-to-end machine learning model lifecycle, from prototyping, implementing & evaluating ML and DL models, followed by deployment and monitoring using Azure.
  • Work in a team of engineers, data scientists, and UX experts to deliver an intuitive, robust solution to the customer.

Our team is diverse, inclusive, and mission-driven. We encourage a growth mindset and prioritize innovation in our work. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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