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Customer Support Specialist

2 months ago

Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

Company Overview

O'Brien Electrical & Plumbing is a well-established electrical service provider dedicated to delivering high-quality solutions. We are currently seeking a qualified candidate for the role of Project Administrator.

Role Overview

This position is integral to the seamless operation of our projects, serving as the primary link between our office staff, sales personnel, and field technicians. The successful candidate will play a crucial role in managing project schedules and ensuring effective communication across teams.

Key Responsibilities

  • Manage daily project communications and ensure efficient workflow.
  • Facilitate coordination between on-site teams and office personnel.
  • Handle all incoming inquiries and job scheduling requests.
  • Organize and allocate necessary materials and tools for projects.
  • Plan and manage on-site access for various jobs.
  • Prepare comprehensive weekly and monthly reports.
  • Maintain accurate records for all employees and subcontractors.

Qualifications

  • Excellent verbal and written communication skills.
  • Proficient in computer applications, particularly job management software and MS Office, with a strong emphasis on Excel.
  • Experience in operations or administrative roles.
  • Demonstrated problem-solving abilities.

This role offers a unique opportunity for professional growth within a dynamic and supportive environment.