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Customer Relations Specialist Melbourne
1 week ago
We are seeking an experienced Customer Experience Specialist to join our team in Melbourne. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our valued clients.
Key Responsibilities:- Provide exceptional customer service through multiple communication channels including phone, email, and chat.
- Resolve customer complaints and concerns in a timely and professional manner.
- Act as a liaison between customers, service support, and dealership to ensure customer satisfaction.
- Document customer inquiries and concerns, and follow up with customers as committed.
