Customer Experience Specialist

5 days ago

Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $82,000

**Job Overview**

We're looking for a skilled Customer Experience Specialist to join our team in Coomera. This is an exciting opportunity to deliver exceptional customer service and drive business results.

**Key Responsibilities**
  • Provide personalized solutions to customers, leveraging your product expertise and knowledge of our services.
  • Work collaboratively with colleagues to create a welcoming store environment that exceeds customer expectations.
  • Cultivate strong relationships with customers, understanding their needs and preferences to provide tailored support.
  • Stay up-to-date on the latest products and services, sharing your insights with customers to enhance their experience.
**Requirements**
  • Sales Superpower: Proven ability to meet sales targets and drive revenue growth.
  • Tech Explorer: Passionate about technology and eager to stay ahead of industry trends.
  • Problem-Solving Pro: Skilled at identifying solutions to complex problems and delivering results-driven outcomes.
  • Team Spirit: Collaborative approach to working with others, prioritizing customer satisfaction and team success.
**What We Offer**
  • Competitive remuneration and discounts on Optus products and retail partners.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • Flexible roster arrangements to balance work and personal life.
  • Access to employee-led networks and diversity initiatives promoting inclusivity and respect.

We encourage applications from diverse backgrounds and individuals who share our commitment to delivering exceptional customer experiences.

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