Critical Incident Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeCrisis Full time
Job Description

We are seeking a skilled clinician to provide critical incident support through onsite, virtual, or telehealth modalities to organizations impacted by critical incidents or significant change.

The ideal candidate will be skilled in psychological first aid and trauma-informed brief interventions, including psycho-education sessions and individual interventions. This role offers the opportunity to make a meaningful difference to individuals and organizations, with diverse daily responsibilities.

This position allows for professional growth and development, with opportunities to work across various sites and modalities.

Required Skills and Qualifications
  • Qualifications in Psychology or Social Work.
  • Professional registration with relevant health bodies (AHPRA, AASW).
  • Minimum of three years postgraduate experience.
  • Ability to manage client risk within a trauma-informed framework.
  • A proactive, driven individual who thrives in a fast-paced, dynamic environment.
  • Excellent customer service skills, with empathy and proactive engagement with stakeholders.
  • Confidence with computer systems is an asset.
Benefits
  • Hybrid work environment, allowing work from the office or home when not onsite.
  • Professional development support, including external supervision, peer consultation, internal seminars, and access to clinical development courses.
  • Career progression opportunities into leadership roles or other specialist services.
  • Additional benefits such as wellbeing days, volunteer days, and a generous parental leave policy.
About Us

We are a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology and foster a culture that empowers our team to solve complex problems and create meaningful human outcomes in a digital world.

We ensure fair employment practices and consider all qualified applicants. We provide accommodations for applicants with disabilities during the recruitment process.

We require new hires at TELUS Health Care Centres to be fully vaccinated against COVID-19 for the safety of our team, customers, and communities.

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