
Autonomous Mining Systems Engineer
3 days ago
Job Title: Technical Operations Specialist
">Job Description
As a Technical Operations Specialist, you will play a pivotal role in ensuring the operational excellence of our Open Autonomy platform and Fleet Management System (FMS). This involves leading a specialized team that serves as the technical liaison between Support and Development organizations.
Key Responsibilities:
- Team Leadership & Cross-Functional Collaboration: Lead and develop a high-performing team capable of handling complex technical challenges in autonomous mining systems.
- Incident Management & Technical Excellence: Develop and implement comprehensive best practices for incident management, ensuring rapid response and resolution for high-availability systems.
- Performance Monitoring & Metrics Management: Design and implement comprehensive monitoring systems for support effectiveness metrics.
- Quality Analysis & Continuous Improvement: Analyze and report on product quality trends and support effectiveness to senior leadership.
- Process Development & Optimization: Define standards and ways of working to enable growth of a high-capability systems engineering team.
- Product Development Support: Interface with product management/owners and developers to define and improve requirements and test cases.
Required Skills and Qualifications
To be successful in this role, you will need:
- Bachelor's Degree in Software, Mechatronics, Systems Engineering or equivalent.
- 5+ years' experience working on complex systems comprised of edge and cloud computing elements.
- 2+ years of people management experience in a technical environment.
- Strong software development background, preferably in Python and C++.
- Proven experience with high-availability systems and autonomous or robotics platforms.
- Experience with incident management frameworks (ITIL, SRE practices).
- Experience with monitoring and observability tools.
- Demonstrated ability to work effectively across organizational boundaries.
- Excellent analytical and problem-solving skills with focus on root cause analysis.
Benefits
This role offers a challenging and rewarding career path with opportunities for growth and development. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply.
Others
Must be eligible to work in Australia. This role may require some international and domestic travel.
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