Customer Service Representative

4 days ago


Perth, Western Australia Programmed Full time

Programmed is a leading supplier and manufacturer seeking an experienced Customer Service Officer to join their team in Wangara on an ongoing basis. This position offers diversity and opportunity for an enthusiastic team player who enjoys the full spectrum of a busy workplace.

The role involves interacting with customers via phone and email, managing quotes and queries, following up on quotations and enquiries, and converting these into sales opportunities. You will also collaborate with internal stakeholders to ensure customer expectations and requirements are met.

Key Responsibilities:

  • Responding to customer inquiries and resolving issues effectively
  • Managing customer relationships and ensuring high levels of customer satisfaction
  • Working closely with the sales department to convert quotations into sales opportunities
  • Collaborating with marketing and warehouse departments to ensure customer requirements are met

Requirements:

  • A strong customer focus with excellent communication and interpersonal skills
  • Experience working in a customer service environment
  • Ability to work under pressure and prioritize deadlines
  • High attention to detail and ability to complete multiple tasks simultaneously
  • Demonstrated computer competency including MS Office

This is a great opportunity for someone looking to develop their skills and experience in a dynamic and fast-paced environment. The successful candidate will have a strong passion for delivering exceptional customer service and a willingness to learn and grow with the company.

The estimated salary for this role is $35 per hour plus superannuation, depending on experience. If you are interested in this opportunity, please apply online today.



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