IT Service Management Consultant

2 weeks ago

Canberra, ACT, Australia beBeeServiceIntegration Full time $140,000 - $170,000
IT Service Management Expertise

The role of an ITSM/SIAM Specialist plays a pivotal part in promoting the adoption of SIAM & ITSM policies, processes and procedures within an enterprise environment.

Key Responsibilities:
  • Implementing SIAM & ITSM policies across all practices and functions to ensure seamless alignment.
  • Collaborating with service providers to guarantee adherence to established guidelines.
Qualifications:
  • Proficiency in Intermediate to Advanced ITIL certifications.
  • Certifications and experience in SIAM are highly valued.
  • 8+ years of experience working as an ITSM/SIAM SME with a strong track record of success.

This position requires an in-depth understanding of IT service management and service integration and management principles. The successful candidate will possess excellent communication and problem-solving skills, enabling them to effectively navigate complex issues.

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