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Workshop Logistics Coordinator

2 months ago

Jandakot, Australia Techtronic Industries Full time

**About the Role**

We are seeking a highly organized and detail-oriented Workshop Logistics Administrator to join our team at Techtronic Industries. As a key member of our service operations team, you will play a crucial role in supporting the Milwaukee Service Centre.

**Key Responsibilities**

  • Manage the receipt and dispatch of tools and equipment, ensuring efficient workflow and minimizing downtime.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate the allocation of tools and spare parts, ensuring accurate documentation and compliance with operational procedures.
  • Perform various warehouse duties, including unpacking, packing, and forklift operation, to maintain a safe and organized work environment.
  • Collaborate with the After-Sales support team to obtain necessary information and resolve claims efficiently.

**Requirements**

  • Experience working in a CRM and ERP system environment, preferably with SalesForce or C4C, and SAP or similar.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with a positive and enthusiastic attitude.
  • Ability to demonstrate initiative and take ownership of tasks and projects.
  • Attention to detail and ability to maintain accurate records and documentation.

**What We Offer**

As a Workshop Logistics Administrator at Techtronic Industries, you will have the opportunity to work in a dynamic and growing organization, with a range of benefits and opportunities for professional development.