Workshop Logistics Coordinator
7 days ago
Role Summary: We are seeking a skilled Workshop Logistics Administrator to join our Service Centre team in Jandakot, WA.
About the Role:
- Accept tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
- Provide exceptional customer service via phone and email
- Book incoming tools into C4C warranty portal and complete necessary documentation
- Allocate tools in accordance with operational workflow
- Allocate ordered spare parts with relevant service claims
- Perform all necessary warehouse duties (Unpack, pack, forklift operation, etc.)
- Communicate with After-Sales support team to obtain claim relevant information
What We're Looking For:
- Experience working within a CRM system environment (SalesForce or C4C) is preferred but not essential.
- Excellent ability to respond to deadline pressures and demonstrate time management skills.
- Great communication skills with an enthusiastic personality.
- Ability to demonstrate initiative.
- Solid time management and attention to detail.
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