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Sales Specialist

1 week ago


Geelong, Victoria, Australia Bunnings Group Full time

Bunnings Group is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

We are committed to ensuring that our customers receive the best experience possible when interacting with us. As a Trade Specialist at Bunnings, you will have the opportunity to work closely with our trade customers, helping them find the right products for their needs.

About the Role:

This role involves managing a large portfolio of clients from residential builders to carpenters, plumbers and electricians, whilst also building relationships with local organisations. You will be responsible for providing exceptional customer service, ensuring that all interactions are positive and professional.

Key Responsibilities:

  1. Provide outstanding customer service and support to trade customers
  2. Manage a large portfolio of clients and build strong relationships with local organisations
  3. Work closely with colleagues to ensure seamless delivery of products and services
  4. Contribute to the growth and development of the team

Requirements:

  1. Genuine passion for sales and customer service
  2. Ability to approach, connect and confidently interact with customers
  3. Eagerness to learn about products and services
  4. Attention to detail with use of computers systems – email, quoting, CRM's
  5. Act with integrity, be safe and do your best

What You'll Gain:

  • Opportunity to work with a diverse range of customers and products
  • Chance to develop skills in relationship building, inventory management and logistics
  • Supportive and inclusive team environment
  • Opportunities for career growth and development