Customer Service Specialist

2 weeks ago

City of Moreton Bay, Australia beBeeCustomerCare Full time $60,000 - $90,000
Job Title: Customer Care Specialist

The role of a Customer Care Specialist is to deliver exceptional customer service experience, ensuring our customers feel valued and supported throughout their journey with us.

About the Role:

  • Provide timely, friendly, and professional customer service via various channels
  • Answer customer inquiries and resolve issues promptly, exceeding customer expectations
  • Collaborate effectively in a dynamic team environment, adapting to changing priorities and demands

Key Requirements:

  • Proven customer service experience, demonstrating passion for helping people
  • Strong verbal and written communication skills, with ability to build rapport quickly
  • Able to work under pressure, managing competing priorities and deadlines
  • High attention to detail and accuracy in all aspects of work

What We Offer:

  • Permanent full-time opportunities with great work-life balance
  • Significant discounts on products and services across our brands
  • Ongoing training and development opportunities, supporting career growth
  • Collaborative and supportive team culture, promoting employee well-being

About Us:

We are a leading retailer, proud to serve our customers and communities for nearly 50 years.

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