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Concession Manager

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomerFocused Full time $90,000 - $120,000
Concession Manager

We are seeking a dedicated and fashion-forward individual to join our team as Concession Manager. As a key member of our retail network, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading high-performing teams.

Key Responsibilities
  • Use data and reports to inform business decisions and drive customer-led strategies.
  • Coach and develop team members to deliver exceptional store experiences.
  • Lead store operations, focusing on stock management, loss prevention, and talent attraction and retention.
  • Maintain a safe work environment and promote wellbeing for team members and customers.
  • Build and maintain store rosters, ensuring compliance and balancing customer and team needs.
  • Communicate brand and business strategy to team members and drive shared success.
Attributes and Requirements
  • A genuine desire to align with our values.
  • Demonstrated passion for fashion with professional personal presentation.
  • Strong leadership skills in delivering exceptional customer and team experiences.
  • Ability to manage resources, interpret financial insights, and generate efficient rosters.
  • Experience managing team performance, productivity, training, and development.
  • Ability to build and maintain customer relationships through exceptional service.
Benefits
  • A competitive remuneration package and quarterly incentives.
  • Seasonal product allowances and generous discounts on Country Road products.
  • Excellent career progression opportunities across the organisation.
  • Leadership development programs to inspire teams and lead strategy.
  • A global business with over 600 store locations and 6,300 team members.
Why Choose Us
  • A collaborative and supportive work environment.
  • The opportunity to work with a diverse and talented team.
  • The chance to develop your skills and expertise in a fast-paced and dynamic industry.