IT Technical Support Specialist

6 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $55,000 - $95,000
IT Support Role

This role involves providing exceptional customer service, resolving technical issues and collaborating with colleagues to deliver high-quality support.

Main Responsibilities:
  • Provide IT assistance to clients via phone and deskside support
  • Troubleshoot technical problems and resolve them efficiently
  • Build strong relationships with customers and stakeholders
  • Maintain a solid understanding of Microsoft Network/OS and Office applications
  • Communicate effectively with stakeholders both verbally and in writing
Desirable Skills and Qualifications:
  • Experience working in local government or a similar environment
  • A proactive approach with a focus on results
  • A commitment to ongoing learning and professional development
About the Opportunity:

This is an exciting opportunity for a motivated and experienced IT professional to join our team. The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a strong understanding of IT systems and applications.

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