Retail Operations Manager

14 hours ago


Shepparton, Victoria, Australia House Full time
About Us

House is a leading Australian homeware and kitchenware retailer, operating over 160 stores nationwide. We are a one-stop shop for all your cooking, baking, and gift-giving essentials.

As a passionate team, we demonstrate product knowledge and provide practical advice to deliver an outstanding customer experience. Our goal is to find like-minded individuals who share our passion for cooking, leadership, and development within our organization.

Job Description

We are seeking a motivated and experienced Assistant Store Manager to join our team in Shepparton. As the right-hand person to the Store Manager, you will play a crucial role in driving store success and achieving sales targets.

Key Responsibilities:
  • Drive a customer-centric culture and create a memorable shopping experience through exceptional leadership.
  • Develop and mentor your team members to meet business objectives, focusing on financial sales, profit, and productivity.
  • Showcase your expertise in Visual Merchandising by transforming the store into an attractive haven that captures customers' attention.
  • Efficiently manage store rostering, wage expenses, and maintain commercial acumen.
  • Oversee stock management (up to 15kg) in a fast-paced environment to ensure seamless customer experiences.
  • Diligently track store sales performance, identifying areas for improvement and communicating findings to senior management.
  • Collaborate closely with the Store Manager and Talent Acquisition team to recruit dedicated retail professionals.
Requirements

To succeed in this role, you will need:

Essential Skills and Qualifications:
  • Previous experience as an Assistant/Store Manager or Full-time worker.
  • A genuine passion for the retail industry.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Operational excellence in stock control and visual merchandising.
  • The energy and drive to thrive in a fast-paced environment, inspiring and motivating peers.
Benefits

As a valued member of our team, you can expect:

Exclusive Benefits:
  • Up to $2000 of merchandise allowance.
  • Vouchers and discounts for you and your family.
  • Opportunities for training and development to achieve your career aspirations.

Please note: This position comes with a competitive salary of approximately $70,000 - $90,000 per annum, depending on experience.



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