Customer Service Representative

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $70,000
Role Overview

This is a customer-focused role where you will be responsible for providing exceptional service and creating memorable shopping experiences. You will be the face of our business, interacting with customers and representing our brand.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering top-notch service. They will be able to work independently as well as part of a team, and be flexible with their availability including evenings, weekends, and public holidays.

Key Responsibilities:

  • Providing product information and advice to customers
  • Handling transactions efficiently at the register
  • Restocking and merchandising products to maintain a visually appealing store
  • Ensuring the store is clean, organized, and welcoming for every shopper
  • Working as part of a team to achieve sales goals and deliver top-notch service
  • Supporting in different departments across the store

Requirements:

  • A positive, can-do attitude with a passion for delivering exceptional customer service
  • Strong communication skills and a friendly approach
  • Ability to work in a fast-paced retail environment
  • Flexibility to work varied shifts including evenings, weekends, and public holidays

What We Offer:

  • A great team culture with a supportive and energetic team
  • Generous discounts on our amazing products and uniform
  • Career growth opportunities with a focus on promoting from within
  • A fun and fast-paced environment that keeps your job exciting

About Us:

We create immersive outdoor experiences and educate, equip, and inspire adventurers. Our mission is to provide exceptional customer service and create memorable shopping experiences.

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