Branch Manager

4 weeks ago


Brisbane, Queensland, Australia ANZ Full time
About Us

Suncorp Bank is a leading financial institution that offers a range of banking and insurance products to its customers. As a part of the ANZ Group, we are committed to providing exceptional customer service and creating a culture of purpose and belonging.

About the Role

The Branch Manager will lead a team of customer-facing staff to provide value and service excellence to our customers. This role requires a strong leadership presence, excellent communication skills, and the ability to drive business growth and revenue.

Key Responsibilities
  • Achieve customer acquisition, service, and retention targets for product lines and customer segments.
  • Develop and implement effective business plans to grow and improve regional profitability.
  • Lead, train, and coach a high-performing team to deliver exceptional customer service and meet business objectives.
  • Manage the region to meet audit, quality, and compliance objectives, including employee compliance and data quality standards.
Requirements

To be successful in this role, you will need:

  • Leadership experience in a branch environment.
  • Demonstrated experience in developing, leading, and coaching a high-performance team.
  • Experience in roles requiring growth and retention of a customer base.
What We Offer

Suncorp Bank offers a range of benefits and support resources to help you achieve a healthy work-life balance. We also provide opportunities for career growth and development, as well as a competitive salary and benefits package.

Why Join Us?

Suncorp Bank is a proud part of the ANZ Group and a place where you can build a career with exceptional growth potential. We are committed to creating a workplace where people from all backgrounds, identities, and beliefs can thrive in an environment of inclusivity and mutual respect.


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