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Dynamic CRM Developer
2 weeks ago
A dedicated and skilled professional is sought to join our organization in a dynamic role that will make a meaningful impact. The successful candidate will be responsible for designing, developing, and implementing tailored solutions that support business objectives.
This exciting opportunity involves collaborating with stakeholders across the organization to translate business requirements into technical specifications. As a key member of our team, you will ensure our CRM and contact centre platforms are optimized for performance and usability.
Key Responsibilities:- Develop custom solutions and integrations within Dynamics CE and Genesys Cloud platforms.
- Customize and configure Dynamics CE entities, forms, workflows, and plugins.
- Maintain comprehensive technical documentation for all solutions and configurations.
- Collaborate with business users, analysts, and project managers to gather requirements and provide technical expertise.
- Deliver training and knowledge transfer to end-users and team members.
- Provide ongoing support, troubleshooting, and maintenance for CRM and contact centre solutions.
- Optimize system performance to ensure efficient operation.
- Strong knowledge of Microsoft Dynamics CE and Genesys Cloud, including customization and development.
- Proficiency in C#, JavaScript, and .NET.
- Excellent analytical and problem-solving abilities.
- Clear and effective communication skills.
- High attention to detail and commitment to quality.
- Ability to manage multiple tasks and deliver solutions on time.
- Hybrid working options.
- Free onsite parking.
- Competitive remuneration.
- Immersive onboarding program.
- Opportunities to learn and grow through learning programs.
- 'Great Rewards' program - exclusive access to discounts and cashback rewards at your favourite stores.
- 'Bathrooms & More' program - great discounts on a wide range of products.
- Volunteer and Community Service Leave.
- Health & Wellbeing Services.
- Annual flu vaccinations.
- Medibank Health Insurance - discounts on corporate cover.
We're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact.
Join us and discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow.
What We Offer:- A collaborative and supportive work environment.
- Opportunities to engage with iconic brands.
- Contribute to a business with a legacy of strong growth.
- Take the first step towards an exciting career.
- Shape the future of customer engagement.