Customer Experience Manager

3 weeks ago


Bankstown, Australia Dan Murphy's Full time

**Job Summary**

We're seeking a talented Customer Experience Manager to join our team at Dan Murphy's. As a key member of our customer experience team, you'll be responsible for delivering exceptional customer experiences that drive loyalty and revenue growth.

**Key Responsibilities**

  • Lead a team of customer experience professionals to deliver world-class customer experiences
  • Develop and implement customer experience strategies that drive business results
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Monitor and analyze customer feedback to inform experience improvements

**What We're Looking For**

  • A passionate and results-driven leader with a proven track record of delivering exceptional customer experiences
  • Strong communication and interpersonal skills with the ability to build strong relationships with customers and colleagues
  • Ability to analyze complex data and develop insights to inform experience improvements
  • Experience working in a fast-paced environment with multiple priorities and deadlines

**What We Offer**

At Dan Murphy's, we're committed to creating a workplace that's inclusive, supportive, and fun. We offer a range of benefits, including competitive salary, comprehensive training and development programs, and opportunities for career growth and advancement.

**How to Apply**

If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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