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Critical Care Administration Officer

2 months ago

Belmont, Australia St John WA Full time
About the Role

We are seeking a highly organized and detail-oriented Critical Care Administration Officer to join our Clinical and Operational Excellence team on a permanent part-time basis. As a key member of our team, you will provide administrative support to the Critical Care Paramedic team, ensuring the smooth operation of our services.

Key Responsibilities
  • Maintain accurate and up-to-date records and databases associated with the Critical Care Paramedic team, including training calendars, rosters, and asset and research registries.
  • Act as a central point of contact for internal and external customers, providing exceptional customer service and support.
  • Ensure documentation and content on our internal web page is current and accurate, creating new documents as needed for publication.
  • Assist with the preparation of monthly reports, providing data-driven insights to inform our operations.
  • Conduct research activities to support the delivery of department projects and initiatives, applying critical thinking and problem-solving skills.
  • Provide administrative support to senior managers, including scheduling meetings, preparing briefing notes, and taking minutes.
What We Offer
  • A dynamic and supportive working environment within a positive and professional team.
  • A competitive remuneration package, including a health and wellness bonus, 17.5% annual leave loading, and corporate uniform.
  • Opportunities for professional growth and development, with a focus on building a capable and connected workforce.
Requirements
  • Experience working in an administration role, with a strong understanding of customer service principles.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • High level of attention to detail, with the ability to multitask and prioritize competing priorities.
  • Competency using Microsoft Office software, including Excel, Word, and Outlook.