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Retail Operations Manager

2 months ago

sunshine coast, Australia Iconic Recruit Full time

About the Role

This is an exciting opportunity for a career-advancing position in shopping centre operations management with Iconic Recruit. As a Retail Operations Manager, you will be responsible for overseeing daily maintenance tasks and repairs to enhance the centre's appearance and functionality.

Key Responsibilities

  • Develop and implement a 12-month maintenance schedule to ensure the centre's facilities are well-maintained and up-to-date.
  • Manage and resolve retailer complaints in a timely and professional manner.
  • Conduct regular Workplace Health and Safety (WHS) audits, equipment inspections, and annual fire drills to ensure compliance with regulations.
  • Coordinate contractor inductions and routine maintenance checks to ensure smooth operations.
  • Monitor contractor performance and enforce safe work practices to maintain a safe working environment.
  • Participate in disaster management and maintain strong relationships with emergency services.

Requirements

  • A trade background or technical knowledge of building infrastructure and equipment is beneficial.
  • Proven experience in operational administration within a corporate environment.
  • Proficient in computer applications with strong numerical and analytical skills.
  • Excellent negotiation, communication, and interpersonal abilities.
  • Flexibility to work varied hours, including weekends, when needed.

Benefits

  • Employee benefits, including banking benefits, salary packaging options, and retail discounts.
  • Access to a digital well-being platform for healthy living inspiration and guidance.
  • The opportunity to work directly for the Landlord.