Retail Operations Manager

3 weeks ago


sunshine coast, Australia Amplifon Full time
Lead Our Team to Success

At Bay Audio, we're seeking a passionate and driven Store Manager to lead our team to new heights. As Australia's leading provider of hearing health solutions, we're committed to making a real impact in the lives of our customers.

Key Responsibilities:
* Team Leadership: Inspire and motivate your team to deliver exceptional customer service and exceed targets.
* Operational Excellence: Oversee the day-to-day operations of our vibrant Maroochydore store, ensuring everything runs smoothly.
* Customer Focus: Foster a customer-centric culture where every interaction is meaningful and memorable.
* Sales Strategy: Develop and implement sales strategies to drive growth and achieve targets.
* Staff Development: Provide coaching, training, and support to develop your team's skills and capabilities.
* Relationship Building: Cultivate strong relationships with customers, stakeholders, and the local community to drive business success.

What We're Looking For:
* Leadership Skills: Previous experience in a leadership role, with a track record of inspiring and leading teams to success.
* Passion for Customer Service: A genuine passion for delivering outstanding customer experiences and building lasting relationships.
* Sales Savvy: Strong sales acumen with a proven ability to drive sales performance and meet targets.
* Operational Excellence: Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.
* Adaptability: Ability to thrive in a fast-paced retail environment and adapt to changing business needs.
* Hearing Health Advocate: An interest in hearing health or a willingness to learn about our products and services.

What You'll Get:
* Competitive Salary Package: Enjoy a competitive salary package with opportunities for performance-based bonuses.
* Career Development: Ongoing training and development opportunities to support your career growth and advancement.
* Dynamic Work Environment: Be part of a dynamic and supportive team culture where your contributions are valued.
* Life-Changing Work: Make a real difference in people's lives every day by helping them rediscover the joy of hearing.
* Exciting Prospects: Join a company that believes in your potential and offers great opportunities for career advancement.

Are you ready to lead a team to success and make a difference in the lives of our customers? If you're passionate about customer service, sales, and leadership, we want to hear from you.
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