Strategic Customer Advocate

2 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $80,000 - $120,000
Job Summary

We are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their success and satisfaction with our product.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.

  • Main Responsibilities:
  • Act as the primary point of contact for assigned clients, providing proactive support and guidance to ensure successful adoption of our product.
  • Collaborate with clients to develop and execute tailored success plans, identifying opportunities for growth and addressing any challenges or concerns.
  • Conduct regular health checks on client accounts, quarterly business reviews to assess progress, and address any areas for improvement.
  • Be the voice of your customer - act as a problem solver and advocate, addressing concerns or needs with innovative solutions.
  • Work closely with cross-functional teams to ensure seamless client experiences and successful resolution of client needs.
  • Analyze client data to identify trends, make recommendations, and develop account plans for usage improvements.
About This Role
  • A collaborative team environment that values initiative and encourages growth.
  • Meaningful work with global clients, driving long-term customer satisfaction and retention.
  • Opportunities to grow and lead, with a say in what we build and how we work.
  • A dynamic work environment with hybrid work options and flexible hours.

  • Strategic Customer Advocate

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerAdvocate Full time $60,000 - $80,000

    Unlock a world of opportunities as a Strategic Customer Advocate.About the RoleWe are seeking an experienced professional to play a key role in our customer success team. The Strategic Customer Advocate will be responsible for developing and maintaining strong relationships with our customers, ensuring their needs are met and exceeded through exceptional...

  • Strategic Partner Advocate

    4 days ago

    Brisbane, Queensland, Australia beBeeStrategic Full time $105,000 - $105,100

    Job Title: Strategic Partner AdvocateAre you a seasoned professional with a passion for building long-term relationships with enterprise partners? As a Strategic Partner Advocate, your expertise will be instrumental in driving business growth and fostering a culture of excellence within our organization.

  • Customer Advocate

    1 week ago

    Brisbane, Queensland, Australia beBeeAccount Full time $90,000 - $120,000

    Customer Advocate - Brisbane Overview: As a key player in our organization, you will be responsible for driving sales growth and delivering exceptional customer experiences. This role requires a strategic thinker with excellent communication skills and a passion for building long-term relationships. Develop and execute sales strategies to expand our...

  • Customer Experience Advocate

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $99,999

    Job Role: Customer Experience AdvocateAbout the OpportunityWe are committed to delivering exceptional health and employment outcomes for individuals and their support networks.Our team is dedicated to providing tailored services that cater to diverse needs, ensuring the best possible results.To achieve this vision, we require a skilled professional to join...

  • Customer Experience Advocate

    2 days ago

    Brisbane, Queensland, Australia beBeeCommunication Full time $104,000 - $130,878

    Customer Experience AdvocateThis is a rare opportunity to make a meaningful contribution in a role that seamlessly integrates customer service, administration, and coordination.Main Responsibilities:Manage a portfolio of customers from initial contact through to successful resolutionFoster effective collaboration with internal departments to ensure a smooth...

  • Strategic Client Advocate

    2 weeks ago

    Brisbane, Queensland, Australia beBeeEngagement Full time $80,000 - $120,000

    About The RoleWe're seeking a Client Engagement Manager to play a pivotal part in turning satisfied customers into loyal advocates. This is an exceptional opportunity for a strategic and creative individual who can architect engagement campaigns, craft compelling copy, and lead cross-functional projects.In this role, you'll be responsible for building and...

  • Customer Experience Advocate

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $82,500

    Job DescriptionWe are seeking a dedicated customer advocate to deliver exceptional experiences and drive positive outcomes for our customers and communities.The successful candidate will have the opportunity to learn, grow, and thrive in a dynamic and collaborative environment.As a key representative of our brand, you will be responsible for providing...

  • Customer Service Advocate

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $72,000 - $96,000

    Job Title:Customer Service AdvocateOur organization seeks an experienced Customer Service Advocate to provide exceptional support to our stakeholders.Provide high-quality correspondence and complaints handling services.Respond to written correspondence in a timely and professional manner.Investigate and resolve complaints according to established policies...

  • Customer Advocate

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $118,000

    Job OverviewAs the customer advocate, creating and prioritizing Stories with features defined based on business requirements.Prioritising items in the Product Backlog to best achieve business goals.Determine, manage and review relevant business processes in consultation with respective business owners, to ensure ongoing alignment with business drivers.About...

  • Customer Service Advocate

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $75,000 - $80,000

    We are seeking a Customer Service Advocate to provide exceptional support to our customers.About the roleProvide prompt and courteous service to resolve customer issuesCollaborate with colleagues to develop solutions that meet customer needsMaintain accurate records of customer interactions and report on key metricsKey skills and experience:Excellent...