Strategic Business Analyst
3 weeks ago
Unlock Growth Opportunities with Optus
Ambitious Goal: At Optus, we aim to be Australia's most loved everyday brand. As a key member of the Customer and Channel Insights team within the Customer Success Business Unit, you will contribute to achieving this goal by providing data-driven insights and recommendations.
About the Role:
- Analyse customer behaviour, product changes, and market dynamics to understand their impact on the Consumer business.
- Collaborate with business partners to ensure data informs decision-making and drives positive outcomes.
- Develop and present comprehensive views of customer behaviour and market trends.
- Innovate with data and analytics to find opportunities for growth and engagement.
Required Skills and Qualifications:
- Relevant tertiary qualification in Analytics or related field, with hands-on experience in Telecommunications or Financial Services.
- Strong proficiency in SQL, Python, or R, along with a solid understanding of data warehouse structure and extraction.
- Knowledge of Agile and Waterfall delivery methodologies.
- Data visualisation skills, with proficiency in tools like Tableau, PowerBI, or Qlik.
- Excellent communication and presentation skills, with attention to detail and ability to work with varied stakeholders.
Benefits and Perks:
- Flexible working hours, with 3 days in the office and 2 days remote.
- Inclusive paid parental leave, up to 14 weeks for primary caregivers.
- Access to learning resources, including online courses and facilitator-led sessions.
- Vibrant campus life, with amenities like restaurants, cafes, gym, GP, and post office.
- Easy travel options to Sydney Campus, with bus and metro services available.
Salary Estimate: Based on industry standards and location, we estimate the salary range for this role to be around $120,000 - $150,000 per annum, depending on experience.
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