Customer Service Specialist

18 hours ago

Darwin, Northern Territory, Australia beBeeCustomerService Full time $75,000 - $105,000

We are looking for a dedicated professional to join our team as a Client Support Specialist.

This role involves working closely with customers to plan and implement agreed services, scheduling appointments, maintaining busy inboxes, and providing administrative support to consultant practitioners.

Key responsibilities will include:

  • Liaising with customers to plan and implement agreed services
  • Scheduling of appointments
  • Maintaining busy inboxes, with queries, appointments and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers or prospective customers

To be considered for this role you will have:

  • Demonstrated the ability to provide excellent customer service
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated the ability to work independently and within a group environment
  • A personal approach which is enthusiastic, friendly and helpful
  • Strong prioritisation skills while maintaining a level of flexibility
  • Attention to detail is a must
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel)
Benefits
  • Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks
  • Employee Referral Program – Be rewarded for successfully recommending great talent
  • Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses

We value diversity and inclusion in the workplace. We welcome people from diverse cultural and linguistic backgrounds, people with disability, LGBTQI individuals, veterans, carers and Indigenous Australians to apply.

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