Retail Operations Manager

7 days ago


Werribee, Victoria, Australia Singtel Full time
About the Role

We are seeking a highly skilled and motivated Retail Operations Manager to join our team at Optus. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and Develop Your Team: Coach, mentor, and inspire a team of retail professionals to deliver exceptional customer experiences and drive sales growth.
  • Retail Expertise: Develop and implement effective retail strategies to drive sales, improve customer satisfaction, and increase store performance.
  • Customer Service Champion: Resolve customer complaints and concerns in a professional and courteous manner, ensuring a positive customer experience.
  • Training and Development: Assist with the onboarding of new team members, providing them with the skills and knowledge needed to succeed in their roles.
What We Offer
  • Competitive Remuneration: $80,000 OTE (inc. Super) with unmatched sales commissions.
  • Discounts and Benefits: Discounts on Optus products and services, plus access to over 400 retailers Australia-wide.
  • Professional Development: Opportunities for training, mentoring, and career advancement.
  • Flexible Working Arrangements: Talk to us about how this role can be tailored to suit your needs.
About Us

At Optus, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply.



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