Retail Operations Manager
7 days ago
We are seeking a highly skilled and motivated Retail Operations Manager to join our team at Optus. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities- Lead and Develop Your Team: Coach, mentor, and inspire a team of retail professionals to deliver exceptional customer experiences and drive sales growth.
- Retail Expertise: Develop and implement effective retail strategies to drive sales, improve customer satisfaction, and increase store performance.
- Customer Service Champion: Resolve customer complaints and concerns in a professional and courteous manner, ensuring a positive customer experience.
- Training and Development: Assist with the onboarding of new team members, providing them with the skills and knowledge needed to succeed in their roles.
- Competitive Remuneration: $80,000 OTE (inc. Super) with unmatched sales commissions.
- Discounts and Benefits: Discounts on Optus products and services, plus access to over 400 retailers Australia-wide.
- Professional Development: Opportunities for training, mentoring, and career advancement.
- Flexible Working Arrangements: Talk to us about how this role can be tailored to suit your needs.
At Optus, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply.
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