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Store Operations Manager

2 months ago

Werribee, Victoria, Australia Sheike Full time
About the Role

We are seeking a highly motivated and customer-focused Assistant Store Manager to join our Werribee team. As a key member of our store leadership team, you will play a critical role in driving commercial decision-making, operational excellence, and delivering exceptional customer experiences.

Key Responsibilities
  • Drive a customer-centric approach to sales and service, ensuring a seamless and engaging experience for every customer interaction.
  • Lead by example, inspiring and motivating your team to achieve exceptional results and exceed sales targets.
  • Collaborate with your Store Manager to identify areas of opportunity and implement strategies to drive business growth and profitability.
  • Develop and implement effective operational processes to optimize store performance, including stock management and inventory control.
  • Coach and develop your team members to foster their growth and development, ensuring they have the skills and knowledge to succeed in their roles.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
  • Work closely with your Store Manager to achieve and exceed sales, profit, and budget targets.
  • Communicate effectively with your team, Store Manager, and other stakeholders to ensure seamless collaboration and alignment.
Requirements
  • Minimum 1+ year's experience in fashion retail as an Assistant Store Manager.
  • Positive attitude and willingness to grow and work in partnership with your Store Manager.
  • Exceptional customer service and styling skills.
  • Proven ability to drive sales growth and achieve exceptional results.
  • Strong understanding of KPIs and their impact on business performance.
  • Ability to make informed decisions based on business needs and priorities.
  • Self-motivated and strong communicator with excellent interpersonal skills.
About Us

We are a dynamic and fashion-forward retailer committed to delivering exceptional customer experiences and driving business growth. As a member of our SHEIKE Squad, you will have access to a competitive salary package, staff discounts, and opportunities for growth and development.