
IT Infrastructure Specialist
7 hours ago
Job Title: IT Support Analyst
Overview of the RoleThe company seeks a motivated and skilled individual to join their IT Service Desk team as an IT Support Analyst.
Main Responsibilities- Ensure colleagues effectively utilize available systems and equipment.
- Provide technical support for Microsoft environment including Windows 10 and 11, Office 365, SharePoint 365 development, Microsoft SQL & Reporting Services, bespoke applications encompassing CRM & ERP, and mobile device management using AirWatch and Soti.
- Contribute significantly to projects aiming to enhance systems and services.
- Previous experience in application support.
- A customer-focused approach with excellent communication skills.
- A logical approach to problem-solving.
- The ability to work under pressure.
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