Hotel Operations Manager

5 days ago

Brisbane, Queensland, Australia beBeeDuty Full time $90,000 - $110,000

As a Front Office Duty Manager, you will oversee the daily operations of the hotel's front desk, ensuring seamless guest experiences and efficient team performance. Your key responsibilities include:

  • Managing check-in/check-out processes, billing, and reporting.
  • Leading and supporting the front office team to deliver exceptional guest service.
  • Coordinating with other departments to ensure smooth hotel operations.
  • Training and developing the team to foster a positive culture.
  • Driving revenue through upselling and loyalty engagement.

To succeed in this role, you will need:

  • Prior experience as a Front Office Duty Manager in a hotel setting.
  • Strong leadership, communication, and problem-solving skills.
  • Proficiency in hotel systems, particularly Opera and Accor systems.
  • A flexible roster including weekends and evenings.
  • A passion for delivering outstanding guest experiences.

This is an excellent opportunity to develop your hospitality skills and make a real difference in the lives of our guests.

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