Operations Hotel Manager
6 days ago
We are seeking an experienced Hotel Operations Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our hotel, ensuring that all guests receive a high level of service and hospitality.
Job Responsibilities:
- Manage and coordinate front desk activities, including check-in, check-out, and guest services.
- Supervise housekeeping staff to ensure rooms are clean and well-maintained.
- Coordinate room assignments, reservations, and cancellations.
- Respond to guest complaints and concerns in a professional and courteous manner.
- Collaborate with other departments to ensure seamless communication and service delivery.
Required Skills and Qualifications:
- Minimum 2 years of experience in a hotel management or supervisory role.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with hotel software systems, such as property management systems and point-of-sale systems.
Benefits:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- Professional development and training opportunities.
Other Information:
We are committed to providing a positive and inclusive work environment. As a Marriott International company, we do not discriminate on the basis of disability, veteran status, or any other protected characteristic under federal, state, or local laws.
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