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Head of Match Day Experience

3 weeks ago

Gold Coast, Queensland, Australia Gold Coast SUNS Full time

Company Overview

The Gold Coast SUNS is a professional Australian Rules football team based on the Gold Coast.

We pride ourselves on delivering exceptional experiences for our members, fans and sponsors.

Job Description

We are seeking a Senior Event Coordinator to assist with the coordination and delivery of our extensive events calendar for all match day and club events.

This role will provide end-to-end planning, management and execution of the SUNS Events Program, managing event guestlists and communication via the Club's CRM system.

Key Responsibilities

  1. End-to-end planning, management and execution of the SUNS Events Program
  2. Managing the planning and delivery elements of AFL/AFLW match day experience (including Game Day TV) and hospitality functions
  3. Supporting the SUNS Events Program to drive engagement and growth
  4. Development of creative concepts to elevate our Events Program
  5. Managing event guestlists and communication via the Club's CRM system
  6. Supporting cross-function development of event concepts and activations
  7. Providing superior customer service to engage multiple stakeholders

Requirements

  • A strong personal brand which personifies the GCFC values
  • A degree or diploma in Business Administration / Events or closely related field
  • 2 years' experience in coordinating large scale events
  • Outstanding relationship management and customer experience skills
  • Experience managing event guest lists and using CRM systems
  • Ability to coordinate, prioritise and bring to completion multiple projects/events
  • Proficient with Microsoft Office (Excel, PowerPoint, Word)