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Junior Customer Experience Specialist
2 weeks ago
Welcome to our team
We're looking for a Junior Customer Experience Specialist to join our crew. As a key member of our team, you'll play a vital role in delivering top-notch customer service and support.
Your Key Responsibilities:
- Provide world-class service and support to customers through various channels
- Help customers with their product questions, order updates, and general queries
- Manage customer interactions across different platforms
- Process orders and handle returns both online and in-store
- Support our sales and warehouse teams with day-to-day tasks
- Stay up-to-date with our products and services (we'll provide training)
- Contribute to an amazing customer experience every time
You'll Be Great at This Job If:
- You have a passion for helping people and a positive attitude to match
- You communicate clearly and effectively in writing and verbally
- You're detail-oriented and can tackle problems head-on
- You can juggle multiple tasks and excel in a fast-paced environment
- You have basic computer skills and maybe even some Shopify experience
- You're a team player who's eager to learn and grow with us
We Offer:
- A competitive salary
