Support Officer
2 weeks ago
Administration and Customer Service Support Role
Act for Kids is a leading provider of prevention, professional therapy, and support services for children who have suffered abuse and support for families at risk. With over 30 centres nationally, we have supported thousands of children and their families for many years.
Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma, and lead happy lives and thrive.
Working with Us
We're more than just a workplace - we're a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We're proud to be recognised for our commitment to inclusion and employee wellbeing:
- Inclusive Employer awarded by Diversity Council Australia.
- Employer of Choice awarded in categories including Health/Wellbeing; Leadership; Work-Life Balance.
- Supportive culture that encourages diversity, wellbeing, and work-life balance.
What We Offer
At Act for Kids, our people are the heart of everything we do. We're proud to offer:
- Extra leave, including wellbeing days, parental, study, exam, and pet leave.
- Salary packaging up to an additional $15,900 tax free plus discounted meals/entertainment.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through structured support and annual PD fund.
- Flexible work arrangements and a team that truly values what you bring.
About the Position
We are looking to welcome an Administration and Customer Service Support Officer to deliver high-quality administration and customer service support to our Family Domestic and Sexual Violence Therapy Services.
The key responsibilities of the role include:
- Respond to and process referrals and referral enquiries in a timely and effective manner.
- Maintain accurate client information management systems.
- Identify support needs of families and whether they meet the target criteria of the program.
About You
To be successful in this role, you will need:
- Certificate III in Business Administration or equivalent qualification.
- Minimum of 2 years' experience in providing administration and intake support in a similar service.
- Strong administrative skills with accuracy, attention to detail, and data and record keeping skills.
- Excellent communication and interpersonal skills including the ability to build rapport quickly.
- Strong focus on attention to detail and the ability to manage time effectively and prioritise tasks.
Other Requirements
You will also need:
- Eligibility for a Working with Children Check or professional exemption.
- National Police Check or willingness to obtain.
- Current driver's licence.
- Legally able to work in Australia (proof of eligibility will be requested).
-
Brisbane, Queensland, Australia Core & Capacity Disability Support Full time**About the Role**We are seeking an experienced and friendly Office Administrator, to join our team on a permanent Full Time basis. Reporting directly to the On-Site Operations Manager, and Director of the company, assisting with all aspects of administration. We currently manage 30 units at Acacia Ridge, all on the same street, and our office is located in...
-
Brisbane, Queensland, Australia Core & Capacity Disability Support Full time**About the Role**We are seeking an experienced and friendly Office Administrator, to join our team on a permanent Full Time basis. Reporting directly to the On-Site Operations Manager, and Director of the company, assisting with all aspects of administration. We currently manage 30 units at Acacia Ridge, all on the same street, and our office is located in...
-
Brisbane, Queensland, Australia Core & Capacity Disability Support Full time**About the Role**We are seeking an experienced and friendly Office Administrator, to join our team on a permanent Full Time basis. Reporting directly to the On-Site Operations Manager, and Director of the company, assisting with all aspects of administration. We currently manage 30 units at Acacia Ridge, all on the same street, and our office is located in...
-
Office Administrator
2 weeks ago
Brisbane, Queensland, Australia Jcicare Support Services Full timeAre you passionate about contributing to a thriving and friendly office environment? Show initiative and excel in interpersonal communication? Then this position is for you.**Key Responsibilities**- General administration and reception activities- Manage the end-to-end NDIS client onboarding process, including documentation, communication, and follow-up.-...
-
Finance Officer
1 week ago
Brisbane, Queensland, Australia Menzies Support Services Part timeMenzies Support Services is a local not-for-profit organisation with a 40 year history providing individualised, person-centred supports to people living in Murrindindi.**FINANCE OFFICER - Part time, hours negotiable, potential to transition to full time****Are you an experienced finance officer with a meticulous attention to detail?****Position Scope**The...
-
Administration Officer
1 week ago
Brisbane, Queensland, Australia Menzies Support Services Full timeMenzies Support Services is a local not-for-profit organisation with a 40 year history providing individualised, person-centred supports to people living in Murrindindi.**ADMINISTRATION OFFICER - FIXED TERM 3 MONTH CONTRACT**Part time 3 days per week, or equivalent hours negotiable**Are you a dynamic administative assistant with great organisation...
-
Disability Support Worker
1 week ago
Brisbane, Queensland, Australia Beacon Support Full time**_Beacon Support _**At Beacon Support our sole purpose is to provide support and care services to people who live with a disability and those who are ageing and want to stay in their own homes. It's about lifestyle, dignity, independence and choice. We provide high clinical care to our clients, which can include personal cares, community access, PEG...
-
Disability Support Worker
1 week ago
Brisbane, Queensland, Australia Beacon Support Full time**Our Company**At Beacon Support our motto is Life Enabling. We support clients living with disabilities and those who are ageing, enabling them to reach their potential and live the life they choose. We create a working environment that enables our team to balance their work and home life and encourages ongoing learning which includes annual training and ad...
-
Female Disability Support Worker
2 weeks ago
Brisbane, Queensland, Australia Yh Support Full time**Location**Ipswich QLD**Seeking Female Support Workers to assist a Participant. Some of the tasks will include meal preparation, community access and assistance with daily activities. Competency in the English language is a prerequisite.****JOB TITLE**:Female Disability Support Worker**JOB DESCRIPTION**:The Disability Support Worker is responsible for...
-
Female Disability Support Worker
2 weeks ago
Brisbane, Queensland, Australia Yh Support Full time**Location**Forest Lake, QLD 4078 and surrounding suburbs**Seeking Female Support Workers to assist a Participant. Some of the tasks will include personal care, meal preparation, community access and assistance with daily activities. Competency in the English language is a prerequisite.****JOB TITLE**:Female Disability Support Worker**JOB DESCRIPTION**:The...
