Experienced Venue Operations Manager Wanted

2 weeks ago

Parramatta Park, Queensland, Australia beBeeOperations Full time $138,124 - $160,000
Job Summary

We are seeking an experienced Venue Operations Manager to lead the commissioning of a new venue and oversee day-to-day operations.

This pivotal leadership role is responsible for coordinating closely with multiple teams to ensure successful venue launch, including budget tracking, risk management, and stakeholder engagement.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in managing multi-disciplinary teams.

Daily Responsibilities
  • Develop and implement operational workflows, service standards, and staffing structures in preparation for venue launch.
  • Ensure regulatory compliance requirements are satisfied prior to go-live.
  • Oversee daily operations of all theatre functions, including food, beverage, and bar services.
  • Coordinate and monitor service delivery across multiple business units and liaise with building management, service quality, efficiency, and business performance metrics.
  • Implement business continuity plans and emergency procedures in alignment with organizational policies.
  • Manage and develop all revenue and financial operations.
  • Establish and monitor high-quality food, beverage, and bar operations.
  • Collaborate with programming, business readiness, and legal teams to manage contracting, invoicing, and insurance coverage.
  • Negotiate relationships with external hirers, touring producers, and community clients.
  • Maintain the venue to a high standard of cleanliness, safety, presentation, and functionality at all times.
  • Ensure signage, amenities, and wayfinding are accessible and aligned with brand standards.
  • Supervise, coach, and lead an operational team to achieve desired organizational outcomes.
About You

We are looking for someone with:

  • Tertiary qualifications or significant demonstrated experience in venue, theatre, or live event operations, including leadership roles.
  • Minimum 7 years of experience in venue, theatre, or live event operations, including leadership roles.
  • Responsible Service of Alcohol and Food & Beverage management experience in a licensed environment.
  • Proven ability to deliver large-scale operational projects.
  • Experience in managing revenue streams.
  • Ability to communicate effectively and navigate complex environments.
  • Strong understanding of WHS, emergency procedures, accessibility, compliance frameworks, Project Management principles, venue hire, event delivery, commercial contracting, and client service.
  • Strong Financial Literacy including budget development, cost management, and commercial reporting.
  • Solid understanding of business and operational/service delivery principles.
What's On Offer

This is a Term Contract Opportunity for an initial period of 12 months, with a view to extend if required.

Must be available to work across the spread of hours 7 days per week.

We offer an attractive remuneration package, commensurate with your experience and qualifications.

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