Store Leadership and Customer Experience Manager

2 days ago


Perth Airport, Australia Frontline Retail WA Full time
About Us

Frontline Retail WA is a rapidly expanding retailer with stores and stock spanning multiple countries.

Job Description:

We are seeking an experienced Store Manager to oversee all aspects of daily operations, including team leadership, sales performance, and customer experience. As the ideal candidate, you will have a proven track record in leading high-performing teams and driving KPIs such as sales.

Main Responsibilities:

  • Lead, motivate, train, and develop a high-performing team.
  • Oversee daily store operations, ensuring smooth and efficient processes.
  • Handle customer service challenges effectively.
  • Ensure store presentation and Visual Merchandising are of the highest standard.
  • Drive sales and manage inventory, stock levels, and replenishment to meet customer demand.

Requirements:

  • Proven experience in leadership, with fashion and footwear preferred but not essential.
  • Strong operational skills, with a focus on running an efficient, customer-focused store.
  • Excellent leadership skills, with the ability to motivate and mentor a team.
  • Strong communication skills, both with your team and customers.
  • Experience working with KPIs, sales targets, and performance metrics.

What We Offer:

  • A generous salary of up to $75,000 per annum.
  • No late night trade.
  • Opportunity to travel interstate for training and onboarding.
  • Great staff discounts.
  • Ongoing training to ensure your success.
  • A friendly, professional working environment.
  • Employee Assistance and Support Program.


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