Store Leadership and Customer Experience Manager
2 days ago
Frontline Retail WA is a rapidly expanding retailer with stores and stock spanning multiple countries.
Job Description:We are seeking an experienced Store Manager to oversee all aspects of daily operations, including team leadership, sales performance, and customer experience. As the ideal candidate, you will have a proven track record in leading high-performing teams and driving KPIs such as sales.
Main Responsibilities:
- Lead, motivate, train, and develop a high-performing team.
- Oversee daily store operations, ensuring smooth and efficient processes.
- Handle customer service challenges effectively.
- Ensure store presentation and Visual Merchandising are of the highest standard.
- Drive sales and manage inventory, stock levels, and replenishment to meet customer demand.
Requirements:
- Proven experience in leadership, with fashion and footwear preferred but not essential.
- Strong operational skills, with a focus on running an efficient, customer-focused store.
- Excellent leadership skills, with the ability to motivate and mentor a team.
- Strong communication skills, both with your team and customers.
- Experience working with KPIs, sales targets, and performance metrics.
What We Offer:
- A generous salary of up to $75,000 per annum.
- No late night trade.
- Opportunity to travel interstate for training and onboarding.
- Great staff discounts.
- Ongoing training to ensure your success.
- A friendly, professional working environment.
- Employee Assistance and Support Program.
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