Global Affiliate Marketing Strategist

2 weeks ago

Sydney, New South Wales, Australia Snaphunt Full time

Key Responsibilities:

The Affiliate Account Manager will be responsible for managing a portfolio of clients, executing affiliate marketing strategies effectively to meet established goals.

Client Management:

  • Build and maintain strong relationships with clients through regular meetings, emails, and support tickets, acting as the primary point of contact.
  • Apply analytical skills to assess performance data and make informed decisions to support client objectives.
  • Seek opportunities for growth and upselling within client accounts, responding to client needs and market opportunities.
  • Address and resolve client disputes, aiming for satisfactory outcomes and maintaining positive client relationships.

Affiliate Program Strategy:

  • Assist in the creation and delivery of affiliate marketing strategies for clients, ensuring they meet client goals and market demands.
  • Help manage client affiliate budgets and forecasts, aiming for optimal resource allocation and ROI.
  • Perform market trend and competitor strategy analyses to support the adjustment of client strategies.
  • Work in collaboration with clients to tailor affiliate programs that meet their business objectives.

Collaboration:

  • Work with internal teams across different regions to support affiliate initiatives and share insights.
  • Contribute to identifying partnership opportunities with publisher services that can enhance business growth.
  • Share and adopt best practices within the affiliate team, contributing to a learning environment.

Administration:

  • Review client contracts and billing mechanisms regularly to ensure understanding and compliance.
  • Address billing issues and escalations, collaborating with the finance team for timely resolutions.
  • Assist in troubleshooting technical issues for clients, coordinating with the tech support team for effective solutions.

Requirements:

  • 3+ years of digital marketing experience including client service (agency, client or consulting)
  • BA degree in a Marketing field preferred
  • Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint
  • Experience in strong client relationships, reinforced by building trust, advising and upselling
  • Good project management skills
  • Strong understanding of digital marketing concepts / solutions, particularly Affiliate Marketing

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