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Automotive Service Consultant
2 months ago
Automotive Service Consultant
Full Time, Automotive Sector
- An excellent opportunity for those seeking to start a career in the automotive industry
- Comprehensive training and mentorship provided
- Become a vital part of the service department at Heartland Motors
Heartland Motors is a well-established, family-owned dealership with a rich history in the automotive market. We proudly represent multiple brands across various locations, maintaining our reputation as a preferred employer in the region.
We are currently seeking an Automotive Service Consultant to enhance our service department.
While prior experience in the automotive field is beneficial, we also value candidates with strong backgrounds in Customer Service or Administration who are eager to learn and grow within our dynamic service environment.
Key qualifications for success include:
- A friendly and approachable demeanor
- Exceptional time management skills
- Effective communication abilities with both customers and colleagues
- A passion for working in a fast-paced setting
- Proficient computer skills
This role presents a unique chance for individuals looking to thrive in a progressive dealership that values success and professional development.
Your daily responsibilities will include:
- Managing phone and online service bookings
- Conducting follow-up calls with customers
- Addressing customer inquiries
- Handling incoming calls
- Preparing service orders for clients
- Checking for outstanding recalls in manufacturer systems
- Updating and maintaining customer and vehicle records
- Processing invoices from suppliers
- Organizing files
- Providing support to office staff
- Assisting the Service Manager as needed
If you possess the skills and personality to excel in this role, we encourage you to consider this opportunity.
