Business Excellence Leader

1 week ago

Coffs Harbour, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

Job Role Overview

Lead the delivery of exceptional customer experiences in-store.

Key Responsibilities:
  • Coach and develop Warehouse and Customer Service teams' knowledge and capability.
  • Deliver a great customer experience and effectively resolve customer complaints and queries.
  • Ensure the store meets all compliance and legislative requirements.
  • Monitor store activities to align with the business core policy and standard operating procedures.
  • Establish and oversee effective warehouse inventory management processes and systems.

Key Qualifications:

  • Customer Focus - Does everything through the eyes of the customer.
  • Drives Results - Consistently achieves results, even under tough circumstances.
  • Develops Talent - Identifies and develops talent to build careers and meet organisational goals.
  • Plans and Aligns - Plans and prioritises to align with organisational goals.

Our Values:

We are an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

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