Café Experience Leader

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $72,000 - $88,000

Our café is a vibrant and dynamic workplace where you will deliver exceptional hospitality experiences to our members and guests. Your role as Lead Barista will be to inspire and motivate your team, ensuring they follow our prescribed service standards, policies, and procedures.

The ideal candidate for this position will have a passion for creating exceptional barista-quality coffee and providing outstanding customer service. You will be responsible for leading the hospitality team, coordinating serviced meeting, events, and catering experiences, and undertaking initial and ongoing training with the team to ensure exceptional service delivery.

As a key member of our team, you will have the opportunity to grow and develop your skills through our personalized training and professional development program. You will also be part of a certified B Corp and carbon neutral company that prioritizes social and environmental responsibility.

This is an exciting opportunity to work in one of Australia's most beautiful workspaces and be part of a dynamic and fun team who stand for more than their bottom line. If you are passionate about delivering exceptional customer experiences and have a strong hospitality background, we encourage you to apply for this role.

Key responsibilities include:

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